Terms of Service

SMS Messaging Disclosures

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://therailyardnola.com/
  • SMS messages are strictly limited to:
    • Booking reminders (e.g., upcoming pool reservations)
    • Replies to messages you send us about your booking
  • We will never send promotional SMS unless you initiate the conversation

Email Communication Disclosures

  • You will only receive emails if you opt in.
    • Pool availability announcements
    • Updates to our policies and service offerings
    • Event notifications and reminders
  • You may unsubscribe or opt out at any time via the link in any email.

Privacy Policy

Terms and Conditions

  • The Railyard will
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at https://therailyardnola.com/

General

  • The Railyard NOLA has some designated clothing optional hours
  • The Railyard NOLA is a queer-centric and trans-affirming space. All guests are expected to treat others with respect regardless of gender identity, expression, or orientation.
  • Discriminatory or disrespectful behavior toward guests, staff, or members — including but not limited to xenophobia, body-shaming, or prejudice — is strictly prohibited and may result in immediate cancellation of your booking without refund.
  • No refund for cancellations made within 48 hours of check-in.

Cancellation Policy

  • Full refund for cancellations made at least 5 days before the check-in date.
  • 50% refund for cancellations made between 3 and 5 days before check-in.
  • 25% refund for cancellations made between 1 and 3 days before check-in.
  • No refund for cancellations made within 24 hours of check-in.

We recommend reviewing your travel plans carefully to avoid any inconvenience.

Pool Rules

  • no intoxication
  • no loud or disruptive behavior
  • no cruising
  • no open sexual activity in the pool or courtyard
  • no glass in courtyard or pool
  • no diving, dunking, running or pushing
  • smoking in designated areas only
  • no animals in courtyard or pool
  • no loud music, quiet voices after 10pm
  • be respectful of other guests right to peace and relaxation
  • no outside guests
  • no assumptions about other guests’s gender or orientation regardless of appearances
  • no tampering with control panels, music or lighting
  • assume responsibility for your own possessions and self
  • NO LIFE GUARD ON DUTY
  • USE POOL AT YOUR OWN RISK